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Endigest AI Core Summary
Atlassian will begin collecting customer data from its cloud products starting August 17, 2026, to train AI models, with only Enterprise customers able to opt out.
•Atlassian will collect metadata (story points, sprint dates) and in-app content (Confluence pages, Jira issue descriptions) from approximately 300,000 organizations
•Free, Standard, and Premium tier customers face mandatory metadata collection with no opt-out option; only Enterprise tier customers can disable collection
•Collected data will be de-identified before use but may be retained for up to seven years, reversing Atlassian's prior commitment not to train on customer data
•This affects organizations using Atlassian tools as their system of record for project planning, spanning Jira, Confluence, Bitbucket, and Bamboo
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GitLab takes the opposite approach: no customer data collection for AI training at any tier, with documented transparency center and vendor commitments
This summary was automatically generated by AI based on the original article and may not be fully accurate.
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