Why Your Agents Can’t Read Enterprise Documents — and How to Fix It

Databricks announces Document Intelligence, a solution that enables AI agents to accurately read and process complex enterprise documents through specialized AI functions. Document processing is the accuracy ceiling for agent performance, with frontier agents scoring below 50% on real-world document reasoning tasks due to inconsistent layouts, nested tables, and handwritten content. ai_parse_document and related AI Functions convert raw scans into layout-enriched structured text, delivering 16% average performance improvement across agent frameworks. Document Intelligence achieves state-of-the-art accuracy at 5-7x lower cost compared to comparable pipelines by using research-specialized functions without general-purpose model overhead. Integrated with Databricks orchestration and governance layers (Lakeflow, Unity Catalog), eliminating fragmented one-off document processing pipelines across enterprises. Runs on serverless batch infrastructure for production-scale workloads, processing

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